I’m a small business owner looking for a reliable WordPress pro to take over ongoing maintenance of my Divi-based website. This is a long-term relationship, not a one-time project — I want someone dependable who communicates clearly and is easy to reach when something needs attention.
What the retainer covers:
- Routine site monitoring and performance checks
- Plugin management (updates, troubleshooting, adding new ones as needed)
- WordPress core and Divi theme updates
- Troubleshooting issues as they arise
- General “keep everything running smoothly” oversight
What I’m looking for in you:
- You respond promptly and communicate in plain English (not just tech-speak)
- You’re proactive — you flag issues before they become problems
- You have a track record of long-term client relationships, not just one-off jobs
- Divi experience is a plus; solid WordPress maintenance experience is a must
This is a competitive monthly retainer. Work outside the agreed scope is fine at an additional rate — I just want that clearly defined upfront.
To apply, please answer the screening questions below and include any relevant experience or references.
Screening Questions:
- Communication style: How do you typically communicate with clients — email, a client portal, something else? How quickly do you respond to non-emergency questions, and what’s your turnaround for urgent issues?
- Reporting: Do you provide any kind of monthly report or summary of what was done on the site? If so, what does that look like?
- Divi experience: How long have you been working with the Divi theme, and roughly how many Divi sites do you currently maintain?
- Scope and extras: What does your standard retainer typically cover, and how do you handle requests that fall outside that scope?
- Track record: Can you share 1–2 examples of clients you’ve maintained sites for long-term? A reference or a brief description of the relationship is fine.
- Availability: Are you currently taking on new retainer clients, and what’s your current client load like?
- Problem scenario: If you noticed a plugin update had broken something on my site, walk me through what you’d do — and how you’d communicate it to me.